Privacy Policy

Last Updated: October 25th, 2025 Effective Date: October 25th, 2025

This Privacy Policy sets out how Rotara.life (referred to as "we", "us", or "our") manages your Personal Information. We are committed to protecting the privacy of the information you provide to us, in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

By accessing and using the website www.rotara.life (the "Website") or purchasing our services, you consent to the collection, use, storage, and disclosure of your Personal Information as outlined in this Policy.

1. Kinds of Information We Collect and Hold

We only collect Personal Information that is reasonably necessary for, or directly related to, providing our astrological chart creation services and managing our business.

A. Personal Information (Required for Purchase)

When you purchase a service or product from our Website, you are required to provide the following Personal Information:

  • Identifiers: Your first name.

  • Contact Information: Your email address (for chart delivery and communication).

  • Commercial Information: Details related to your purchase, such as service ordered and payment confirmation.

B. Sensitive Information (Required for Chart Creation)

To provide the core astrological chart service, we must collect information that falls under the definition of Sensitive Information in Australia due to its highly personal nature and requirement for consent. This includes:

  • Date of Birth

  • Time of Birth

  • Location/Place of Birth (City, State/Region, Country)

C. Other Information Collected Automatically

When you visit our Website, we may automatically collect the following information:

  • Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting, operating system and platform.

  • Usage Data: Information about your visit, including the pages you view, the time spent on those pages, and the paths you take through the Website (collected via analytics tools and cookies).

D. Anonymity and Pseudonymity (APP 2)

While you may choose to use a pseudonym or only your first name, the nature of our service requires the collection of your Date, Time, and Location of Birth. Without providing this necessary information, we cannot create and deliver the birth chart service.

2. How We Collect and Hold Information

A. Method of Collection (APP 3)

We collect Personal and Sensitive Information directly from you when you:

  1. Place an Order: You input the required data (Name, Email, Birth Data) into the online order form during the checkout process.

  2. Contact Us: You send an email, query, or provide feedback.

We collect Usage Data automatically through website technologies such as:

  • Cookies: Small data files stored on your device to help us remember your preferences and improve the user experience.

  • Analytics Tools: Third-party services (e.g., Google Analytics) that track and report on website traffic.

B. Consent for Sensitive Information (APP 3)

We will only collect your Sensitive Information (Date, Time, and Location of Birth) with your explicit consent. By ticking the box at the checkout acknowledging and agreeing to this Privacy Policy and submitting the necessary data to receive the birth chart, you are providing your express consent for us to collect and use this data for the purpose of creating your astrological chart.

C. Storage and Security (APP 11)

We take reasonable steps to protect the Personal and Sensitive Information we hold from misuse, interference, loss, and unauthorised access, modification, or disclosure.

  • Digital Security: Data is stored on secure, encrypted servers (which may be located overseas—see Section 5), protected by firewalls and access controls.

  • Payment Data: Financial transaction data is processed directly by third-party payment gateways (e.g., Stripe, PayPal) and is not stored on our servers.

3. Purposes for Which We Use and Disclose Information

We will not use or disclose Personal or Sensitive Information for a purpose other than the primary purpose of collection (the creation and delivery of your birth chart), unless a secondary purpose is permitted under the APPs.

A. Primary Purpose of Use

  • To create and deliver the customised birth chart, reports, and/or products you purchased.

  • To process your payment and manage your order (using first name and email).

  • To communicate with you regarding your purchase, delivery, or a customer service query.

B. Secondary Purposes of Use and Disclosure

We may use your Personal Information (excluding Sensitive Birth Data) for a secondary purpose where permitted, including:

  • Direct Marketing (APP 7): We may use your email address to send you promotional material about our other services or products. You can opt-out of receiving these emails at any time using the ‘unsubscribe’ link in the email or by contacting us.

  • Service Providers: We may disclose necessary information to third-party service providers who assist us in operating the Website or managing our business (e.g., website hosting, email service providers, analytics providers). These third parties are only granted access to the information required to perform their specific functions and are obligated to protect it.

  • Legal Obligation: Where required or authorised by Australian law or a court/tribunal order.

  • Analytics: To analyse and improve the performance, usability, and functionality of the Website and Services.

4. Disclosure to Overseas Recipients (APP 8)

Rotara.life is an internet-based business, and our data storage and some service providers may be located outside of Australia.

By providing your Personal and Sensitive Information, you acknowledge and agree that your information may be transferred to and stored in countries outside of Australia, such as the United States (where web hosting and core application servers are commonly located).

We will take reasonable steps to ensure that any overseas recipient of your Personal Information handles that information in accordance with the APPs, however, you acknowledge that we may not be able to take all reasonable steps, and by consenting to the disclosure, you agree that APP 8.2 will not apply to the disclosure.

5. How You Can Access and Correct Your Information (APP 12 & 13)

A. Access

You have the right to request access to the Personal Information we hold about you. We will respond to your request within a reasonable time and will grant access unless an exception under the Privacy Act applies. We may charge a reasonable fee for providing access, depending on the nature of the request.

B. Correction

If you believe that any of the Personal Information we hold about you is inaccurate, out-of-date, incomplete, irrelevant, or misleading, you have the right to request that we correct it.

To request access or correction, please contact us using the details below.

6. Children's Privacy

Our services are directed to individuals who are 18 years of age or older. We do not knowingly collect Personal Information from children under the age of 18. If a parent or guardian becomes aware that their child has provided us with Personal or Sensitive Information without their consent, they should contact us immediately.

7. How to Make a Complaint

If you believe we have breached the Privacy Act or the APPs, please contact us immediately using the details below and provide all relevant details of the alleged breach.

We will investigate your complaint and endeavour to provide a written response within a reasonable time, setting out the results of our investigation and the steps we will take to resolve your complaint.

If you are not satisfied with our response, you may refer your complaint to the Office of the Australian Information Commissioner (OAIC):

Online: https://www.oaic.gov.au/ Phone: 1300 363 992

Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or the handling of your Personal or Sensitive Information, please contact us at:

Email: rotara2025@gmail.com

Website: www.rotara.life